Known Issues › Known Documentation Issues › Help On This Window Option Does Not Work on the iPad

Help On This Window Option Does Not Work on the iPad

Valid on the Apple iPad

Some online help forms display the main CA SDM Online Help home page instead of specific topics. If this topic appears, use the search in the Online Help to find the appropriate content.

If the Help On This Window option does not work on the iPad, use the following actions:

• If you have an open help page and click Help On This Window on the other form, the new help form does not appear. Instead, the form updates to the already opened help form. The focus does not go to the help form and you have to click the form.
• If you open the help from another form, for example the Incident or Problem detail form, a prompt appears on the CA SDM home page. Click Accept from th home page to view the required help form.