Valid on Windows 2008 SP2 and Windows 2008 R2
Symptom:
I logged in as an Administrator on Windows 2008 with enabled User Access Control (UAC) settings and installed the CA SDM application. When I try to configure CA SDM from the Start menu, the configuration fails either during the launch of the Configuration window or in the Database Configuration screen of the Configuration window.
Solution:
To configure CA SDM successfully, click Start, All Programs, CA, Service Desk Manager, then right-click Configure and select Run As Administrator.
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