Known Issues › Known Reporting Issues › CA Business Intelligence ODBC Server Startup

CA Business Intelligence ODBC Server Startup

For CA Business Intelligence reporting, if you experience problems with the startup of your ODBC server, uninstall, and then reinstall the ODBC client and server.

To uninstall the ODBC client and server

Run the following commands at the command prompt:

• oa60_client_uninstall
• oa60_server_uninstall

The client and server are uninstalled.

To reinstall the ODBC client and server

Run the following commands at the command prompt:

• oa60_server_setup
• oa60_client_setup

After you reinstall the client and server, shut down CA Business Intelligence services and restart the ODBC server.