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Configuring › How to Implement CA Business Intelligence for CA SDM › Configure CA Business Intelligence › Change the Report Record Limits

Change the Report Record Limits

When you install CA Business Intelligence, the number of records that the server retrieves from the database when a user runs a query or report in Crystal reports is automatically set to 20,000 records. You can change the setting so users running reports receive the record sets they expect.

Note: For complete details about administrative tasks you can complete for the Crystal Reports Page Server, see your BusinessObjects documentation.

Follow these steps:

  1. Using BusinessObjects Enterprise, log in to the Central Management Console.
  2. Navigate to the page displaying the servers.
  3. Click Crystal Reports Page Server.
  4. On the Properties tab, change the setting for the Database Records To Read When Previewing or Refreshing a Report field to either unlimited records, or specify a specific record limit.
  5. Click Apply.
  6. Restart the Crystal Report Page Server.

    The report record limit changes and is used when running reports.