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(Conventional Configuration) Stop the Primary Server

You can stop the primary server in the Windows or UNIX environment.

(Windows), follow these steps:

  1. Select Services from the Control Panel.

    The Services window opens.

  2. Select the CA Service Desk Manager Server service and click Stop.

    The primary server is stopped. The processes or daemons on the secondary servers are also stopped.

(UNIX), follow these steps:

(Conventional Configuration) Stop the Secondary Server

You can stop the secondary server in the Windows or UNIX environment.

(Windows), follow these steps:

  1. Select Services from the Control Panel.

    The Services window opens.

  2. Select the CA Service Desk Manager Remote Proctor service and click Stop.

    The secondary server is stopped.

(UNIX), follow these steps: