MDR Launcher

The MDR Launcher is an open integration tool which permits you to view data from almost any MDR by using a web page, without any coding. MDR Launcher permits anyone viewing a CI to obtain additional details about the CI, and to gain control over it (if the MDR supports such control).

Some uses of the MDR Launcher include the following ones:

From the hardware.server detail page, launch CA Cohesion ACM to verify a change.
From an Air Conditioning CI detail, launch to a vendor web page for diagnostic information and incident reporting.
From a Contract CI, launch a contracts management system to learn contract details.
From an SLA CI, launch CA Service to review Service Level Agreements before making a change.
From a Server CI, launch CA Remote Control to take over the server to diagnose and correct a problem.