The Groups listed in the following table will be added to the Central Management Server (CMS) during the CA Business Intelligence configuration. They relate to CA SDM roles with the same names. During the configuration phase, an optional check box was available to indicate whether sample users are added to the CMS. If it was selected, your default CMS configuration includes one sample user for each group. In the CMC, you can use these sample users as models when you establish user permissions and authentication options for your reporting environment.
Group Name |
User Name |
---|---|
Change Manager |
Change Manager User |
Customer Service Manager |
Customer Service Manager User |
Knowledge Manager |
Knowledge Manager User |
Knowledge Analyst |
Knowledge Analyst User |
Service Desk Manager |
Service Desk Manager User |
Incident Manager |
Incident Manager User |
Problem Manager |
Problem Manager User |
Consider the following information about the relationships between CA SDM data partitions and InfoView:
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