Managing Change › Change Management Process Definition for CA Workflow › How the Change Management Process Definition Works › Complete the Risk Assessment Survey

Complete the Risk Assessment Survey

When you create a change order, the system notifies you to complete the Risk Assessment Survey associated with the change category. As requester, you identify, evaluate, and quantify the risks of change orders that belong to change categories before modifying a system or service.

To complete the Risk Assessment Survey

1. Open the change order by clicking the Risk Assessment Survey email notification link.

   The Change Order Detail page appears.

2. On the Workflow Tasks tab, click the Requester Risk Assessment Survey link and follow the directions for completing survey.

   The CA Workflow work list appears.

3. On the Tasks Tab, click the Perform link.

   The Perform Tasks page appears.

4. Make a note of the instructions and click the link.

   The Risk Survey appears.

5. Carefully complete the survey questions so the Change Management Process Workflow can accurately assess the appropriate risk path for the change.
6. Click Submit.

   The Perform Task page appears.

7. Click Confirm.

   The Change Order Detail page shows Status-RFC. The Requester receives an email notification to perform conflict and impact analysis.

More information:

How to Access a Risk Survey Directly from a URL