Managing Change › Change Management Process Definition for CA Workflow › ActivityNode Actor not found: Update Object -Service Desk r12

ActivityNode Actor not found: Update Object -Service Desk r12

Symptom:

The CA Workflow Command window shows the following error:

ActivityNode Actor not found: Update Object -Service Desk r12

Solution:

1. Log in to the CA Workflow application.
2. Click the Actors Tab.
3. Select the Processes Folder.
4. Select File/New Actor.
5. Select Update Object –Service Desk r12 from the drop-down list.
6. Click OK.

   As part of the Change Management Process Definition, the system uses the new actor.