Administering Knowledge Management › Knowledge Management Roles and Functions › Self-Service Knowledge Options › Sort Documents

Sort Documents

You can sort documents in various order.

To sort documents

1. On the Knowledge tab, select a tree node from the category list in the left pane.
2. Expand the node and click a category.

   The Document List page appears.

3. Sort the documents using the Order by list in the following orders:
   • FAQ rating
   • Number of hits
   • Recently modified documents
   • Solution count

   The documents are listed in the order you selected.