Managing Configuration Items › Reconcile CI Ambiguities Using MDR › MDR-Based Reconciliation › How MDR Reconciliation Identifies CIs

How MDR Reconciliation Identifies CIs

MDR-based reconciliation uses the following precedence to identify a CI:

1. ID (if a transaction specifies an ID, reconciliation is successful)
2. Federated identification attributes
   • Federated asset ID
   • MDR name
   • MDR class
3. CI identifying attributes
   • Tenant (if multi-tenancy is installed)
   • Name
   • Serial number
   • MAC address
   • System name
   • Alternate asset ID
   • DNS name