Managing Change › CA Workflow Visualization › How to Visualize the Workflow › Using the Process Viewer Example

Using the Process Viewer Example

This example demonstrates how to use the process viewer on your system using a default change category, after installing CA Workflow and enabling the options.

1. On the Administration tab, navigate to Service Desk, Change Orders, Categories.

   The Change Category List page appears.

2. Select Add.IT.Other from the Symbol column.

   The Add.IT.Other Change Category Detail page appears.

3. Click Edit.

   The Add.IT.Other Update Change Category page appears.

4. Click the Workflow tab.

   Click CA Workflow check box.

   The Workflow Definition List appears.

5. Select Order PC - Service Desk Release 12.9.

   The process name populates the CA Workflow Definition Name field.

6. Click Save.

   The Change Category Detail page updates.

7. Close the window.
8. Create and save a change order using the Add.IT.Other category.

   The Workflow Tasks tab displays the Order PC - Service Desk Release 12.9 process and the Workitem List.

9. Click the View Process button on the Workflow Tasks tab.

   The Process Viewer appears.

   Note: You can view updated progress of the workflow tasks by refreshing the Process Viewer.