Configuring User Accounts › Special Handling Types › How CA SDM Uses LDAP Data to Communicate › Troubleshooting › Test Connections to LDAP Directories › Verify Connection to LDAP Server › Failed Connection: Server Down or Incorrect Name or Port

Failed Connection: Server Down or Incorrect Name or Port

If the connection fails because the server is down or you specified an incorrect LDAP server name or port, you receive output similar to the following:

Starting pdm_ldap_test...
LDAP service type=active directory
Service Desk platform=windows
Using search base=DC=mycontroller,DC=xyz,DC=com
Using filter=(&(objectCategory=person))
ldap_init(junk,389): (Success)
ldap_bind_s(Administrator) (Server Down)