Vorheriges Thema: Objekt „country“Nächstes Thema: Objekt „cr_prp“


Objekt „cr“

Die Objektdetails lauten wie folgt:

Verknüpfte Tabelle: Call_Req

Factorys: default

REL_ATTR: persistent_id

Allgemeiner Name: ref_num

Funktionsgruppe: call_mgr

REST-Vorgänge: CREATE READ UPDATE

Attribut

DB-Feld

Datentyp

SREL-Verweise

Markierungen

description

description

STRING

 

 

aktiv

active_flag

INTEGER

bool_tab enum

REQUIRED

active_prev

LOCAL

SREL

bool.enum

 

affected_ resource

affected_rc

UUID

ca_owned_ resource uuid

 

Verantwortlicher

Verantwortlicher

UUID

 

 

assignee_prev

LOCAL

SREL

agt.id

 

call_back_date

call_back_date

LOCAL_ TIME

 

 

call_back_flag

call_back_flag

INTEGER

 

 

category

category

STRING

prob_ctg persid

 

category_prev

LOCAL

SREL

pcat.persistent_id

 

caused_by_chg

caused_by_chg

SREL

chg.id

 

Änderung

Änderung

INTEGER

chg id

 

charge_back_id

charge_back_ id

STRING

 

 

close_date

close_date

LOCAL_ TIME

 

 

cr_tticket

cr_tticket

INTEGER

 

 

created_via

created_via

INTEGER

interface id

 

customer

customer

UUID

ca_contact uuid

REQUIRED

event_token

event_token

STRING

 

 

external_system_ticket

 

STRING (4000)

 

 

extern_ref

extern_ref

STRING

 

 

Gruppe

group_id

UUID

 

 

group_prev

LOCAL

SREL

grp.id

 

ID

ID

INTEGER

 

UNIQUE REQUIRED KEY

impact

impact

INTEGER

impact enum

 

impact_prev

LOCAL

SREL

imp.enum

 

incident_priority

incident_priority

INTEGER

 

 

incorrectly_assigned

 

SREL

actbool

 

last_act_id

last_act_id

STRING

 

 

last_mod_dt

last_mod_dt

LOCAL_TIME

 

 

log_agent

log_agent

UUID

ca_contact uuid

REQUIRED

macro_ predicted_ violation

macro_predict_ viol

INTEGER

 

 

major_incident

 

SREL

actbool

 

open_date

open_date

LOCAL_ TIME

org

 

orig_user_admin_org

 

SREL

org

 

orig_user_cost_center

 

SREL

cost_cntr

 

orig_user_dept

 

SREL

dept

 

orig_user_organization

 

SREL

org

 

outage_detail_what

 

STRING (4000)

 

 

outage_detail_who

 

STRING (4000)

 

 

outage_detail_why

 

STRING (4000)

 

 

outage_end_time

outage_end_time

LOCAL_TIME

 

 

outage_reason

 

SREL

outage_reason

 

outage_start _time

outage_start _time

LOCAL_TIME

 

 

outage_type

 

SREL

outage_type

 

parent

parent

STRING

call_req persid

 

pct_service_restored

 

INTEGER

 

 

persistent_id

persid

STRING

 

 

predicted_sla_violation

predicted_sla_viol

INTEGER

 

 

priority

priority

INTEGER

pri enum

REQUIRED

priority_prev

LOCAL

SREL

pri.enum

 

Problem

Problem

STRING

 

 

ref_num

ref_num

STRING

 

UNIQUE REQUIRED S_KEY

remote_control_used

 

SREL

actbool

 

requested_by

 

SREL

cnt

 

resolvable_at_lower

 

SREL

actbool

 

resolve_date

resolve_date

LOCAL_ TIME

 

 

return_to_service

 

SREL

actbool

 

rootcause

rootcause

INTEGER

rootcause id

 

extern_token

sched_token

STRING

 

 

severity

severity

INTEGER

sevrty enum

 

severity_prev

LOCAL

SREL

sev.enum

 

sla_violation

sla_violation

INTEGER

 

 

base_template

solution

STRING

call_req persid

 

status

status

STRING

cr_stat code

 

status_prev

LOCAL

SREL

crs.code

 

string1

string1

STRING

 

 

string2

string2

STRING

 

 

string3

string3

STRING

 

 

string4

string4

STRING

 

 

string5

string5

STRING

 

 

string6

string6

STRING

 

 

children

 

QREL

cr

 

sla_events

 

QREL

tev

 

attached_slas

 

BREL

attached_sla._mapped_cr

 

add_sla_persids

add_sla_persids

STRING

 

 

site_sla_attrs

site_sla_attrs

STRING

 

 

audit_userid

audit_userid

SREL

cnt.id

 

fldchange_log

fldchange_log

STRING

 

 

affected_service

affected_service

SREL

nr

 

init_urg

 

LOCAL INTEGER

 

 

init_imp

 

LOCAL INTEGER

 

 

cap_reason

 

LOCAL STRING

 

 

auto_urg

 

LOCAL INTEGER

 

auto_imp

 

LOCAL INTEGER

 

man_urg

 

LOCAL INTEGER

 

man_imp

 

LOCAL INTEGER

 

summary

summary

STRING

 

 

support_lev

support_lev

STRING

srv_desc code

 

symptom_code

 

SREL

symptom_code

 

template_name

template_name

STRING

cr_template template_name

 

time_spent_ sum

time_spent_ sum

DAUER

 

 

type

type

STRING

crt code

 

urgency

urgency

INTEGER

urgncy enum

 

urgency_prev

LOCAL

SREL

urg.enum

 

target_times

target_times

BREL

tgt_time_mapped_cr

 

 

target_start_last

target_start_last

DATUM

 

 

target_hold_last

target_hold_last

DATUM

 

 

target_hold_count

target_hold_count

INTEGER

 

 

target_resolved_last

target_resolved_last

DATUM

 

 

target_resolved_count

target_resolved_count

INTEGER

 

 

target_closed_last

target_closed_last

DATUM

 

 

target_closed_count

target_closed_count

INTEGER

 

 

close_date_prev

close_date_prev

LOCAL DATE

 

 

resolve_date_prev

resolve_date_prev

LOCAL DATE

 

 

target_hold_count_prev

target_hold_count_prev

INTEGER

 

 

target_resolved_count_prev

target_resolved_count
_prev

LOCAL INTEGER

 

 

target_closed_count_prev

target_closed_count_prev

LOCAL INTEGER

tgt_time_mapped_iss