ID

ID

INTEGER

UNIQUE NOT_NULL KEY

queueName

queueName

STRING 100

REQUIRED

isDefault

isDefault

SREL

bool.enum

isActive

isActive

SREL

actrbool.enum

enableAutoMatching

enableAutoMatching

INTEGER

enableAutoEscalation

enableAutoEscalation

INTEGER

escalationTimeout

escalationTimeout

INTEGER

escalationTargetQueue

escalationTargetQueue

SREL

sa_queue

customerDisplayName

customerDisplayName

STRING 100

REQUIRED

onDeckPriority

onDeckPriority

INTEGER

categoryID

categoryID

SREL

sa_custom_category

responseID

responseID

SREL

sa_chat_preset

isscat_rel

isscat_rel

SREL

isscat.code

pcat_rel

pcat_rel

SREL

pcat.persistent_id

cr_template

cr_template

SREL

cr.persistent_id

iss_template

iss_template

SREL

iss.persistent_id

workshift

workshift

SREL

wrkshft.persistent_ id

is_special

is_special

SREL

bool.enum

last_mod_by

last_mod_by

UUID

ca_contact

last_mod_dt

last_mod_dt

LOCAL_TIME