Customizing › Web Interface Customization › The Web Screen Painter (WSP) › Mouse-Over Previews › Modify a Mouse-Over Preview

Modify a Mouse-Over Preview

WSP lets you view a set of mouse-over preview forms to modify the content and appearance of the information. After you modify the form, you publish it and refresh the web cache so that the form is available to end users. The following predefined mouse-over preview forms are available with the product:

• preview_chg.htmpl (Change Order)
• preview_cnt.htmpl (Contact)
• preview_cr.htmpl (Request)
• preview_in.htmpl (Incident)
• preview_iss.htmpl (Issue)
• preview_KD.htmpl (Knowledge Document)
• preview_nr.htmpl (Configuration Item)
• preview_pr.htmpl (Problem)

Example: Modify the preview_chg.htmpl Detail Form and Publish Changes

1. Log in to WSP.

   The main window appears.

2. Click File, Open.

   The Open Form window appears.

3. Select the preview_chg.html form from the list.

   The Form Edit window appears.

4. In the Edit window, use the Design view tab to modify CA SDM controls on the detail form. You can rearrange controls by dragging and dropping them from the Control Palette to the desired location on the form. You can also use the Insert Control dialog to place a control on the form.
5. When you are satisfied with your changes, select the Edit window, and then select File, Save.

   The updated preview_chg.html form is saved in the site/mods/wsp directory (UNIX) or the site\mods\wsp directory (Windows) on the CA SDM server.

6. To make the changes available to end users, select File, Publish.

   The Publish window appears. You can change the selection of changes to be published by clicking them.

7. Execute the pdm_webcache –H command after publishing the changes.

   The web cache is refreshed.

8. To verify your changes, open a Change Order ticket (in read-only mode).

   The Change Order Detail form appears.

9. Move your cursor over an object link on the detail form.

   The published changes appear in the mouse-over preview window.