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Add a "Closed Change Orders" link to the Employee Scoreboard

You can use the product to add a Closed Changes node option to the Employee web interface scoreboard.

To add a Closed Changes node

  1. Log in to the product as an Administrator.
  2. Click the Service Desk tab.
  3. Select File, Customize Scoreboard.

    The Customize Scoreboard dialog appears.

  4. Click the Role option and select Employee in the drop-down list.
  5. Under Add New Node, click the Node's Stored Query link.

    The Stored Query List dialog appears.

  6. Search and select Closed Changes from the Stored Query list. This is typically displayed as code CHGUBIN7.
  7. Specify a location for the new node by selecting an item in the scoreboard tree on the left.
  8. Click Add New Node.

    The new node named Closed Changes is added to the scoreboard tree.

  9. Click Finished.