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Integrating with CA Process Automation › How to Perform Post-Installation Setup Tasks › Add Multiple CA Process Automation Instances in CA Service Catalog

Add Multiple CA Process Automation Instances in CA Service Catalog

There can be many rules that are written between departments in a business unit depending on the various services offered. When a rule is created, an action is allocated to the rule for the CA Process Automation instances to process. Multiple CA Process Automation instances can be added in CA Service Catalog for different services and different users. Add multiple CA Process Automation instances in CA Service Catalog to each domain for approval, fulfillment phases, and so forth, based on the category id, domain id, and so on. Adding multiples CA Process Automation instances support you to share work between multiple departments.

Follow these steps:

  1. Log in to CA Service Catalog.
  2. Click Administration, Configuration.

    The categories of configuration options appear.

  3. In the Options list, click CA Process Automation.

    The CA Process Automation configuration options appear.

  4. Click Add.

    The Explorer User Prompt appears:

    Enter a configuration name for the new CA Process Automation instance.

    You can only enter alphanumeric characters to add a CA Process Automation instance. All the properties that are associated with the default CA Process Automation instance imported into the new CA Process Automation instance. Configure the property values.

  5. Click OK.

    Every new CA Process Automation instance that you add has its own Test, Launch, Load, and Configure buttons.

  6. Click the Modify (Pencil) icon and update the values of each property.

    Each instance that you add accepts the same configuration parameters as the original instance.

  7. Repeat steps 4 through 6 for each new instance that you want to add.

    Note: Typically, for best performance, configure a maximum of ten CA Process Automation instances.

You have added a CA Process Automation instance to CA Service Catalog.