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Preparing to Install or Upgrade CA Service Catalog

The CA Service Catalog products and components are an integrated set of business applications that a Service Delivery Manager uses to manage services. To optimize your use of CA Service Catalog and the system resources that it uses, carefully prepare to install or upgrade the product.

Prepare to install CA Service Catalog by determining the business processes, system achitecture, authentication methods, and so forth

Follow this process:

  1. Determine the business processes.
  2. Determine the system architecture to use.
  3. Determine the authentication method or methods to use.
  4. Decide which components of CA Service Catalog to install.
  5. Determine which CA products to integrate with CA Service Catalog and plan for their installation.
  6. Review the considerations and requirements before installation. We also recommend that you review these topics before upgrading the product.

After you complete these tasks, install or upgrade CA Service Catalog, using the scenario that applies to your implementation: