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Log Files Controlled by Each Log4j.xml File

CA Service Catalog includes several log4j.xml files that control the output of the most frequently used log files. Each log4j.xml file controls the log file of one or more CA Service Catalog services, as summarized in the following table:

Service Logged

Location of Log4j File

Log Files Controlled

Log file Location

Catalog Component

USM_HOME\view\conf

seeddata.log
view.log
tomcat_view.log

USM_HOME\logs\install
USM_HOME\logs
USM_HOME\logs\view

CA Service Fulfillment

USM_HOME\fulfillment\conf

tomcat_fulfillment.log

USM_HOME\logs\fulfillment

Accounting Component

USM_HOME\accounting\conf

accounting.log

USM_HOME\logs\accounting

Repository Agent

USM_HOME\repagent\config

repagent.log

USM_HOME\repagent\log

ixutil import\export utility

USM_HOME\scripts

ixutil.log

USM_HOME\logs\install

Logging messages generated by CA Service Catalog components, such as the Event Manager and the Rule Engine, are written to the log file of the calling service. For example, if the Catalog Component service calls the Event Manager, the log for the call is written in the view.log file. Similarly, calls from the Accounting Component service to the Event Manager are written to the accounting.log file.