Configuring › How to Enable External Authentication of Users › Configure Single Sign-on Using External Authentication

Configure Single Sign-on Using External Authentication

When you use external authentication, you can perform this procedure to enable single sign-on (also named single sign-in or single signin) for CA Service Catalog. Doing so means that once users are set up in your external authentication system, they can access CA Service Catalog without logging in to it. If you do not enable single sign-on, users must log in to CA Service Catalog to access it.

Follow these steps:

1. Verify that CA Service Catalog and CA EEM are installed in the same Windows domain.
2. Log in to CA Service Catalog running on this computer.
3. Perform the following actions:
   1. Click Administration, Configuration, Single Sign On Authentication.

      The Single Sign On Authentication page appears.

   2. Locate the property named Single Sign On Type and click the Modify icon (a pencil icon by default).

      The Edit Configuration dialog for this property appears.

   3. Select the option named Artifact Based Single Sign-on and click Update Configuration.

      The dialog closes, and you return to the Sign On Authentication page.

4. Verify that all affected users can use single sign-on to access CA Service Catalog on this computer.

You have configured external authentication other than Windows NTLM.

If the section named Implement Single Sign-on for One Group of Users and Manual Login for Another Group in the previous topic applies to your implementation, follow the instructions in that section.