Previous Topic: CA EEM Installation on 64-Bit Operating Systems


CA EEM Upgrade Fails

Symptom:

The CA EEM upgrade can become stuck and fail.

Solution:

The typical cause is the presence of CA Threat Manager. To fix the problem, do the following:

  1. Uninstall CA Threat Manager.
  2. Upgrade CA Service Catalog and CA EEM.
  3. Reinstall CA Threat Manager.