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View All Requested Items

To view all service options that have been requested and submitted for approval and fulfillment, click the View All Requested Items link in the Request Lookup section of the Requests window. If Accounting Component is installed, this list canals include the service options to which the user has been subscribed. The display displays then number of times each service option has been ordered, where ordered means the service option has been subscribed or a request for the service option has been submitted. If a service option is contained in a request that has not been submitted or if the service option is still in the cart it cannot be included in the count.

To view the requests or subscriptions for the service option, click the link indicating how many times you have ordered the service option. The list of requests containing the service option appears.

To view the subscriptions for service option for the user's account, click the View Subscriptions button.

Note: If the user has not subscribed to the service option or if Accounting Component is not installed, the View Subscriptions button is not displayed.