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Request Pending Action Change

The following parameters apply to the Request Pending Action Change event type and any new event types that you create based on it.

Parameter

Value

$rpa_action_type$

0=Default
1=System
2 =CA Workflow
3=CA Process Automation
4=Policy

$rpa_id$

The request_pending_action_id entry in the usm_request_pending_action table in the MDB

$rpa_object_type$

1=Service Offering (service)
2 =Request Item

$rpa_reassigned_id$

The reassigned value of the request_pending_action_id entry in the usm_request_pending_action table in the MDB

$rpa_status$

0=deleted
1=active
2=completed by assigned user
3=completed by other user
4=transferred
5=delegated
6=terminated

$rpa_users_or_groups$

The user_id or group_id entry in the usm_request_pending_action table (mdb)