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Add Attachments Using An Absolute Path Name

You can optionally attach files to requests by using the absolute path name of the file.

Follow these steps:

  1. Verify that the attachment is stored on the CA Service Catalog computer. If necessary, copy or move the attachment to meet this requirement.
  2. Call the web services that use addRequestAttachmentWithPath and pass the values that you want to the input parameters. Pass the absolute path name of the attachment, for example: C:\\TEST\\test.txt.

You have attached the file using an absolute path name.