Integrating with CA Process Automation › How to Integrate with CA Process Automation

How to Integrate with CA Process Automation

To Integrate CA Service Catalog with CA Process Automation, follow this process:

1. Perform the post-installation setup tasks.
2. Import the CA Process Automation processes, start request forms (SRFs), rules, and actions that you want to use for approval and fulfillment; this step includes loading content. For details, see the Release Notes.
3. Set up rules, actions, and processes for approval and fulfillment of CA Service Catalog requests using CA Process Automation.

   If you are upgrading to CA Service Catalog from an earlier release, you can optionally use both CA Process Automation and CA Workflow simultaneously as you gradually adopt CA Process Automation. For example, begin by adopting CA Process Automation for approval but keeping CA Workflow for fulfillment. Then gradually adopt CA Process Automation for fulfillment.

   CA Workflow is a legacy integration. For information about this integration, see the CA Service Catalog Release 12.8 documentation.

4. Assign users to required CA Process Automation user groups in CA EEM.