Integrating with CA APM › Associate a CA APM Model with a Service Option

Associate a CA APM Model with a Service Option

You can associate one or more CA APM models with a service option, if the following requirements are met.

Requirements

• CA APM must be installed and must share the MDB with CA Service Catalog.
• You must have a role defined in CA APM.
• Verify that CA APM supports your internet browser.
• Check whether the CA APM application and web servers reside on the same computer or different computers. If they reside on different computers, complete the CA APM web services section in the administration configuration settings on the CA Service Catalog GUI.

This information is available during workflow-driven fulfillment and can be useful if CA APM assets are automatically created or assigned to the request.

To associate one or more CA APM models with a service option

1. Click Catalog, Service Offerings.
2. Click the Option Groups tab.
3. Select any service option group and click the Definition tab.
4. Click the CA APM Model icon.
5. Click Assign Models to display the Assign Models window and perform the following actions:

   View the assigned models

   Select Assigned Models from the Action list.

   Assign models

   Select Assign from the Action list. You can search for both active and inactive CA APM models that match the criteria you enter and check the ones you want to assign to the service option. Click Assign Models to save the assignment.

   Note: To search for both active and inactive CA APM models, before running the search, do not select the option to include only active records.

   Remove assigned models

   Select View Assigned Models from the Action list. Check the models you want to remove from the Assigned Models list and click Remove Assignment.

6. Click Close.

   The Assign Models window is closed.