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Perform Setup Tasks for CA CMDB

As a CA CMDB administrator, on the CA CMDB computer, log on to CA CMDB, access the CA CMDB Administration tab, and perform the following tasks.

  1. Using the Web Services Policy option, create the Web Services Access policy. As part of this process, do the following:
    1. Assign a name. The suggested name and code are USM_CMDB_Policy, but you can use any name that meets your needs.
    2. Assign a proxy user to this policy.

      Important! This proxy user must have administrative access to CA CMDB.

    3. Verify that the Allow Impersonate property of CA CMDB is set to Yes.

    CA CMDB checks the access type of the CA Service Catalog user to be impersonated against the access type of the proxy user of the policy. If the access level of the CA Service Catalog user's access type is less than or equal to the grant level of the proxy user‘s access type, CA CMDB replaces the CA Service Catalog user with the proxy user. For further details, see your CA CMDB documentation.

  2. Generate the policy key file for the Web Services policy that you created in the previous step, using the pdm_pki tool.

    The suggested name is USM_CMDB_Policy.p12, but you can use any name that meets your needs.

    Verify that the HasKey property is set to Yes in the newly created Web Services access policy. The system typically configures this setting automatically when you generate the policy key file, but you should verify the setting.

    For further details, see your CA CMDB documentation.

  3. Copy the policy key file to the CA Service Catalog server and save it in the USM_HOME directory.

    Important! If you are using application clustering, you must copy the policy key file to the USM_HOME directory of every Catalog Component cluster node. For details about application clustering, see the Implementation Guide.

  4. Verify that the Business Service class of the Enterprise Service family exists. This class is required for CA Service Catalog users to create a configuration item in CA CMDB. If this class does not exist, either create it manually or re-run the CA CMDB installation to load default data. For instructions to perform either task, see your CA CMDB documentation.