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Configure CA APM

To enable the integration between CA APM and CA Service Catalog, configure CA APM for use with this integration.

Note: The CA EEM-related steps apply specifically to CA APM 11.3.4. For equivalent steps for CA APM Release 12.6, see the CA APM documentation.

To configure CA APM

  1. Log in to CA APM as an administrator.
  2. In CA APM Security, assign the Service Delivery Administrator (the Fulfiller created in Create Users in CA Service Catalog) to act as UAPM Fulfiller.

    For more information to perform this task, see the CA APM Administration Guide.

  3. Start the CA APM Configurator and open CA APM.
  4. In CA APM, under Option 3, Choose Your Security Type, select EIAM with Single DB Login.
  5. Enter the host name of the computer on which CA EEM is installed for EIAM Host Name, click Update.
  6. Start the CA APM Configurator and open CA APM Web Services.
  7. In CA APM Web Services, under Option 3, Choose Your Security Type, select EIAM with Single DB Login.
  8. Enter the host name of the computer on which CA EEM is installed for EIAM Host Name, click Update.
  9. Exit from CA APM Configurator.
  10. Reset Microsoft Internet Information Server (IIS) by opening the Windows command prompt window and entering iisreset.
  11. Restart the following Windows services: