Administration Functions and Tools › Events, Rules, and Actions › Actions

Actions

A rule can have one of more actions associated with it. When an event occurs and a rule filter is satisfied, the associated rule actions are executed, if the rule is enabled.

A rule action causes some task to be executed. A rule action can perform one of several action types such as: send an email, start a CA Workflow process definition, run a provided Java plug-in, and so on. The properties available for each event type are set to values appropriate to the event context. These properties can be treated as variables and included in actions. For example, an action can send an email which included the property values in the message body or an action can start a CA Workflow process definition or a CA Process Automation process and pass parameters set to the property values.

Actions can be of various types, such as:

Command Line

Run a command on the server.

HTTP Post

Execute an HTTP Post to a URL.

Java

Execute a provided Java plug-in.

Email

Send an email.

CA IT PAM

Start the specified CA Process Automation process, passing any necessary parameter values.

CA Workflow

Start the specified CA Workflow process definition, passing any necessary parameter values.

Reservation Manager

Specifies an action for use with Reservation Manager.

For details about the integration between CA Service Catalog and Reservation Manager, see the Integration Guide.

Note: You can specify event variables in filters and actions in rules. For a complete list of event variables, see the appendix "Event Variables" in the Reference Guide. The descriptions in that appendix for request change events, request item form element change events, and request/subscription item change events can be especially helpful.