Integrating with CA Workflow › How to Configure CA Workflow Approval and Fulfillment › Summary of Approval and Fulfillment Rules and Name Changes

Summary of Approval and Fulfillment Rules and Name Changes

This section contains a brief summary of the most commonly used approval and fulfillment rules. For a complete list of rules and complete descriptions of each rule, see the rules described in CA Workflow-Driven Approval and CA Workflow-Driven Fulfillment.

For readability, rule names were updated in CA Service Catalog r12. If have upgraded from CA Service Catalog r12, no rule names have changed. However, if you have upgraded from CA Service Catalog r11.2, the rule name changes in this topic apply.

Rules names now have spaces between words, and words like All and None are removed. Also, abbreviations in rule names are expanded to give the complete text, as follows: WF is now Workflow; HW is now Hardware; SW is now Software. Finally, the rules are expanded to a complete phrase describing the situation to which the rule applies, such as When Category is None and Status is Pending Fulfillment (formerly WFNoneFulfillment).

The following list provides both the new and old names, to help you more easily match the latest rules with your existing rules from earlier releases, if applicable.

When Status is Pending Fulfillment

formerly WFAllSimpleFulfillment and WFAllUSDRequestFulfillment; these two rules have been combined.

This rule with filter that is launched once for each request item when its status goes from the approval range to Pending Fulfillment.

When Status is Submitted and Approval Process is driven by Workflow

formerly WFAllSubmit. Rule with filter that is launched once for each service when a request is submitted for approval

When Category is Hardware and Status is Pending Fulfillment

formerly WFHWCheckAvailability. Rule with filter that is launched once for each hardware request item when its status goes from the approval range to Pending Fulfillment

When Category is Hardware and Status is Filled From Inventory

formerly WFHWFulfillment. Rule with filter that is launched once for each hardware request item when its status goes to Filled From Inventory.

When Category is Hardware and Status is Not Filled From Inventory

formerly WFHWProcurement. Rule with filter that is launched once for each hardware request item when its status goes to Not Filled From Inventory

When Category is Hardware and Status is Received or Order Canceled

formerly WFHWReceivedCancelled. Rule with filter that is launched once for each hardware request item when its status goes to Received or Order Cancelled

When Category is None and Status is Pending Fulfillment

formerly WFNoneFulfillment. Rule with filter that is launched once for each category None request item when its status goes from approval range to Pending Fulfillment

When Category is neither Hardware nor Software and Status is Pending Fulfillment

formerly WFOtherCheckAvailability. Rule with filter that is launched once for each non-hardware, non-software request item when its status goes from approval range to Pending Fulfillment

When Category is neither Hardware nor Software and Status is Filled From Inventory

formerly WFOtherFulfillment. Rule with filter that is launched once for each non-hardware, non-software request item when its status goes to Filled From Inventory

When Category is neither Hardware nor Software and Status is Filled From Inventory

formerly WFOtherProcurement. Rule with filter that is launched once for each non-hardware, non-software request item when its status goes to Not Filled From Inventory

When Category is neither Hardware nor Software and Status is Received or Order Canceled

formerly WFOtherReceivedCancelled. Rule with filter that is launched once for each non-hardware, non-software request item when its status goes to Received or Order Cancelled

When Category is Software and Status is Pending Fulfillment

formerly WFSWCheckAvailability. Rule with filter that is launched once for each software request item when its status goes from approval range to Pending Fulfillment

When Category is Software and Status is Filled From Inventory

formerly WFSWFulfillment. Rule with filter is launched once for each software request item when its status goes to Filled From Inventory.

When Category is Software and Status is Not Filled From Inventory

formerly WFSWProcurement. Rule with filter that is launched once for each software request item when its status goes to Not Filled From Inventory

When Category is Software and Status is Received or Order Canceled

formerly WFSWReceivedCancelled. Rule with filter that is launched once for each software request item when its status goes to Received or Order Cancelled