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CA Service Catalog requires the following ports for communication with products and components. If you have disabled these ports, for hardening purposes or for any other reasons, enable them.
Note: For instructions to enable ports, see your Windows documentation.
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Product or Component |
Default Port |
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CA Service Catalog (includes access for CA Service Catalog and Accounting Component) |
8080 |
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CA Process Automation, CA Service Desk Manager, BusinessObjects Enterprise, other CA products that integrate with CA Service Catalog |
8080 |
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Visualizer port for CA Service Desk Manager |
9080 |
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CA Workflow |
8090 |
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SQL Server server |
1433 |
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Oracle server |
1521 |
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CA EEM |
5250 |
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IMQ port of CA EEM |
7676 |
If you are using nondefault ports, verify that they are open.
You do not need to open the shutdown ports for the products and components listed.
If you plan to implement clustering for CA Service Catalog, CA Workflow, or both, open all Apache JServ Protocol (AJP) and load balancing ports.
If you have implemented HTTPS, open all ports that are required for HTTPS to function properly.
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