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Log Files Controlled by Each Log4j.xml File

CA Service Catalog includes several log4j.xml files that control the output of the most frequently used log files. Each log4j.xml file controls the log file of one or more CA Service Catalog services, as summarized in the following table:

Service Logged

Location of Log4j File

Log Files Controlled

Log file Location

Service View

%USM_HOME%\view\conf

seeddata.log
view.log
tomcat_view.log

%USM_HOME%\logs\install
%USM_HOME%\logs
%USM_HOME%\logs\view

CA Service Fulfillment

%USM_HOME%\fulfillment\conf

tomcat_fulfillment.log

%USM_HOME%\logs\fulfillment

CA Service Accounting

%USM_HOME%\accounting\conf

accounting.log

%USM_HOME%\logs\accounting

Repository Agent

%USM_HOME%\repagent\config

repagent.log

%USM_HOME%\repagent\log

ixutil import\export utility

%USM_HOME%\scripts

ixutil.log

%USM_HOME%\logs\install

Logging messages generated by CA Service Catalog components, such as the Event Manager and the Rule Engine, are written to the log file of the calling service. For example, if the Service View service calls the Event Manager, the log for the call is written in the view.log file. Similarly, calls from the CA Service Accounting service to the Event Manager are written to the accounting.log file.