Troubleshooting › Service View Windows Service Does Not Start

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Service View Windows Service Does Not Start

Symptom:

The Windows service for Service View fails to start. This service is named CA Service View.

Solution:

The CA Service View service is set by default to start automatically after a reboot or shutdown. If this service fails to start after a reboot or shutdown, verify that its dependent services are started. Its dependent services are Message Queue 4.1 Broker and iTechnology iGateway.

Start the dependent services first, and then start the CA Service View service.