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This section contains the following topics:
How to Add Custom Fields to the User Interface
How to Customize the Request Status List
Category, Class and Subclass Lists
Customize the Category, Class and Subclass Lists
User and Service Approval List
Maintain the User and Service Approval Level List
Typefaces Available for Notes in Requests
How to Customize the Typefaces Available for Notes in Requests
How to Customize XSL, XML, JavaScript, and Image Files
Increase the Number of Values for a Drop-Down Variable
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