Using Service Builder › Service Option Elements › Define a Service Option Element

Define a Service Option Element

To define a service option element

1. Navigate to Service Builder, Service Option Groups from the main menu.
2. Click the service option group name to which you wish to add the new service option element.

   The Service Option Group Definition window appears.

3. Double-click the new row or column heading to add a new row or column of cells.
   1. Double-click a new, empty cell to define a new service option element.
   2. Double-click an existing service option element to edit the definition of an existing service option element.

   The Service Option Element Definition dialog appears. You use it to specify the characteristics of a service option element using two tabs, Definition and Options.

4. Complete the service option element fields and click Update Item.

   The service option element is updated with your changes.