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Cancel a Service

You can cancel a service for several reasons. For example, the service is no longer needed, or it was incorrectly assigned.

To cancel a service

  1. Click Service Builder, Services.

    The Services page appears. It displays the folders containing services, organized hierarchically according to category.

  2. Expand the tree and select the service that you want to edit.
  3. Click the Edit icon in the Actions column for the service you want to cancel.

    The Service Details dialog appears.

  4. Specify a Date Canceled and click OK.

    The Catalog system saves your changes.

You have canceled the service. Canceling a service has the same effects as deleting a service on the subscriptions and requests based on the service. These effects are activated when Service View runs its catalog management logic. This logic typically runs at midnight but also runs when the Service View service is restarted.