Integrating with CA APM › How to Integrate with CA APM

How to Integrate with CA APM

CA Service Catalog integrates with CA APM in several areas, including these areas:

• Requested items can be associated with CA APM Assets. Asset managers can associate CA APM assets with items requested from the catalog during request fulfillment.
• Catalog entries can be associated with CA APM Models. CA Service Catalog catalog administrators can associate one or more CA APM models with a service option. This association can assist with automated asset creation and association during request fulfillment using a workflow process and the CA Service Catalog web services.

Important! CA APM and CA Service Catalog must share the same MDB and the same CA EEM for this integration to work properly.

To integrate CA Service Catalog CA APM, do the following:

1. Create users in CA Service Catalog.
2. Create or update administrator in CA EEM.
3. Configure CA APM.
4. Create new rules and actions, if applicable.
5. Create a service and request.
6. Configure for single signin.
7. See the CA Service Catalog and CA APM Release Notes files for any last-minute information about the integration.
8. Ensure that you verify the MDB version compatibility for all CA products that you plan to integrate with CA Service Catalog and CA Service Accounting, including CA APM.