Integrating with CA IT PAM › How to Integrate with CA IT PAM

How to Integrate with CA IT PAM

To Integrate CA Service Catalog with CA IT PAM, follow this process:

1. Perform the post-installation setup tasks.
2. Import the CA IT PAM processes, start request forms (SRFs), rules, and actions that you want to use for approval and fulfillment; this step includes loading content. For details, see the Release Notes.
3. Set up rules, actions, and processes for approval and fulfillment of CA Service Catalog requests using CA IT PAM.

   If you are upgrading to CA Service Catalog from an earlier release, you can optionally use both CA IT PAM and CA Workflow simultaneously as you gradually adopt CA IT PAM completely. For example, you may decide to begin by adopting CA IT PAM for approval but keeping CA Workflow for fulfillment. Then you may gradually adopt CA IT PAM for fulfillment.

4. Assign users to required CA IT PAM user groups in CA EEM.