Integrating with CA Oblicore Guarantee › How to Set Up the Integration › Meet the Prerequisites

Meet the Prerequisites

Meeting the following prerequisites is a required task to set up the integration between CA Service Catalog and CA Oblicore Guarantee. More specifically, this task is required to establish communication between the two products so that you can set and test the administration configuration parameters correctly.

1. Enable the CA Oblicore Guarantee openAPI, so that CA Service Catalog can access the CA Oblicore Guarantee secured web services.

   For details, see your CA Oblicore Guarantee documentation.

   Note: If you require SSL support for this API, for assistance, if necessary, see the Windows Communication Foundation (WCF) documentation on the Microsoft MSDN web site, msdn.microsoft.com. At publication time, the most relevant article is named "How to: Use wsHttpBinding with Username Authentication and TransportWithMessageCredentials in WCF Calling from Windows Forms." In addition, for further assisitance enabling SSL support for the CA Oblicore Guarantee openAPI, if necessary, contact CA Oblicore Guarantee CA Support at http://ca.com/support.

2. Verify that you have a copy of the digital certificate that contains the CA Oblicore Guarantee public key for the server certificate used to enable the openAPI.
3. In CA Service Catalog, import the CA Oblicore Guarantee public key certificate into a Java keystore file, using the following sample command as a model:

   keytool -import -file  publickey.cer -keystore  oblicorekeyfile -alias oblicoreauthcert
   

   publickey.cer

   Specifies the client certificate file for communicating with CA Oblicore Guarantee using the open API.

   oblicorekeyfile

   Specifies the name of the Java keystore file that this command generates. CA Service Catalog uses this file to access CA Oblicore Guarantee.

   oblicoreauthcert

   Specifies the alias name for the publickey.cer file.

4. Enter the password you want to use for the keystore file created by this command.

   Record this password for future use.

   Note: Keytool is a utility that the Sun Java Development Kit (JDK) supplies.

5. Create reports to access metric-related SLA data.
6. Verify that Microsoft Internet Explorer is installed on the computers from which you plan to access CA Oblicore Guarantee. Even when you access CA Oblicore Guarantee indirectly through CA Service Catalog, for example, to view the details of a contract that you want to associate to a service option element, you must use Internet Explorer.