Messages and Alerts

You can use the following functions on the Messages menu to manage messages and alerts:

Manage News Messages

Enables users to add a news message for other users or roles in the same business unit.

Enables users to delete their own news messages.

Enables Service Delivery Administrators to delete any users' news messages.

Manage Change Events

Identifies details about the object affected by events, for Service Delivery Administrators and Super Business Unit Administrators.

Enables Service Delivery Administrators to delete change event messages.

Manage Alerts

Indicates system alerts for Service Delivery Administrators and Super Business Unit Administrators.

Enables Service Delivery Administrators to delete system alerts.

Enables Service Delivery Administrators to manually start CA Workflow process definitions that could not be started automatically by a rule action.

More information: