How to Create Policies

To create a policy, follow this process:

Become familiar with the Policy Builder.
Create and maintain folders to store policies.
Organize folders according to business unit, sub-business units, using intuitive names.
Create the policy.
Important! No matter what conventions you decide to use in policy names and descriptions, intuitive names and meaningful descriptions are critical for efficient use and re-use of policies across your organization!

When creating the policy, you decide whether to activate it now or later, and you define its priority in comparison to other policies.
Create the condition.
When a condition you specify is met, CA Service Catalog assigns the related pending actions. The pending action is typically to approve, reject, or fulfill a requested item.
Enable rules and actions for policies.
Test the policy by placing requests that meet its condition; that is, requests to which the policy applies.
Click the Tracking tab for the test request to see which policies were used and what assignments were made.
Refine the policy, based on the test results, experience over time, or both.