Using Policies to Manage Requests › Policy Builder

Policy Builder

Administrators use the Policy Builder to create and maintain policies. To open the Policy Builder, click Service Builder, Policy Builder. A sample screen follows:

Policy List

List and organize all the policies by categories in folders.

Condition Builder

Builds conditions and creates the approver list.

Attributes

Specifies details about the policies.

Use the toolbar to do the following:

• Create and maintain folders
• Create and maintain policies
• Test a policy