The conditions and actions that you specify in policies are similar to the rules and actions you specify in the events, rules, and actions that CA Service Catalog supplies. You can view and edit these events, rules, and actions by selecting Administration, Tools.
The major similarly is that in both cases, you specify conditions that become part of the request life cycle workflow in CA Service Catalog. In both cases, when a request meets the specified conditions, CA Service Catalog assigns the users specified in the policy. For example, suppose you create a policy that applies only to requests with cost greater than $100. When a user submits a request that meets this condition, the assignees specified in the policy are assigned a pending action to approve, reject, or fulfill the request.
Policies also have several differences with events, rules, and actions. The major difference is that events, rules, and actions are system-wide while you can optionally specify policies to be either system-wide or business unit-specific.
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