Administration Guide › Setting Up Reservation Manager › Setup and Configuration › Approve or Reject Reservation Requests

Approve or Reject Reservation Requests

If you have configured Reservation Manager not to approve reservation requests automatically, you receive an email notification from Reservation Manager after a user has submitted a new request. The status of the requests is Pending Approval, and you must approve or reject the request manually.

If you have configured Reservation Manager to approve requests automatically, Reservation Manager does not send an email and the reservation is approved immediately if the requested resource is available.

To approve or reject reservation requests manually

1. Log in to Reservation Manager using the CA Server Automation administrator user credentials.

   The Home page opens.

2. Click Administer your Reservation Manager.

   The Administration page opens.

3. Click View all reservations.

   The View Reservations page appears.

4. Select a request showing Pending Approval status, and select Details from the Actions menu.

   The Reservation Details page appears. If CA SDM integration is set up, a hyperlink to the help desk ticket is included on this page. You can approve or reject the help desk ticket using either CA SDM or from the Reservation Manager Actions menu.

5. Review the reservation request, click Actions and approve or reject the request.

   Reservation Manager returns to the View Reservations page and displays the updated status.

More information:

Specify When to Send Pending Approval Request Notification

Set Automatic Cancellation of Unapproved Reservations