You can use the following optional software with CA Server Automation:
Versions 12.7 SP1 and 12.8 are supported for change and configuration management.
Version 12.5 SP1 is required for all server and software provisioning. The following patches also are required:
This patch is cumulative 1 for 12.5 SP1.
Apply this patch after the cumulative 1 is applied. This is a mandatory patch and makes the cumulative 1 compatible with CA Server Automation.
CA Server Automation Release 12.8.1 is certified for:
A 64-bit operating system is required.
Note: After installation, locate the file <PAM_Home>\server\c2o\bin\c2osvcw.conf, and increase its wrapper.java.maxmemory (heap) size from 1024 to 2048. Restart the PAM service and proceed to load CA Server Automation connectors. For more information about CA Process Automation requirements, see the CA Process Automation Release Notes.
Version 12.5 or higher is required to open help desk tickets.
CA Server Automation supports the following storage systems:
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