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A tenant is a collection of users and resources. The tenant users are a subset of all CA EEM global users. The tenant resources are a subset of all resources that CA Server Automation discovers and manages.
In environments with tenants, there can be two types of administrators:
The super administrator can perform all administrative tasks in Reservation Manager. The super administrator specifies the users in a tenant and designates one or more tenant administrators to manage each tenant. Thus, in a large environment, the super administrator can delegate some day-to-day activities to the tenant administrators.
The tenant administrator can administer only the resources belonging to a tenant. These administrators perform a subset of administrative tasks on behalf of the users in their tenant.
The end users belonging to a tenant are users of Reservation Manager only. They log in to Reservation Manager to make reservation requests.
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