Using CA SYSVIEW Objects › Troubleshooting › GMI Zooms Match All Criteria

GMI Zooms Match All Criteria

Symptom:

When you zoom to an object in the Zoom list, the zoom matches all rows (fields) on the destination object when the column is blank.

Reason:

Zooms must match one field from the source object to a corresponding field on the destination object. If the source object field is blank, zoom matches all rows on the destination object. This match usually occurs because the zoom does not apply to the selected object.

For example, the SPACE object lets you zoom to the SMSGROUP objects. If the volume from the SPACE object is not SMS managed, the SMS fields are blank. You do not need to zoom to the SMSGROUP for such a row. When you do select the SMSGROUP zoom, the result shows all groups matching.