Portal User Guide › CA RCM Properties › tms.delegate.filter

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tms.delegate.filter

Used for filtering the delegate option user list. Comprises three options:

Description

Default delegate filter

Property

tms.delegate.filter

Example

tms.delegate.filter=GFilter=(Organization=$$owner.Organization$$)

Description

Ticket type filter

Property

tms.delegate.filter.TicketType.SAGE.ChangeApprovalParentTicket

Example

tms.delegate.filter.TicketType.SAGE.ChangeApprovalParentTicket=GFilter= (Organization=cookingdept)

Description

Ticket name filter

Property

tms.delegate.filter.LinkUser-Role

Example

tms.delegate.filter.LinkUser-Role=GFilter=(Email=ssimhi@eurekify.com)

The “name” property (if defined) takes precedence over “type” which in turn takes precedence over the default delegate property.