Ticket Status

The following lists the various possible ticket statuses:

Active: Indicates that the ticket is active.
Completed: Indicates that the links listed in the ticket have been audited.
Delegated: Indicates that the ticket was delegated by a more-junior manager.
Done: Indicates that the ticket's job has been completed.
Escalated: Indicates that the ticket was reassigned to a more-senior manager.
In Progress: Indicates that the ticket is being processed.
None: Indicates that there is an error related to this ticket, so it cannot be processed.
Pending Action: Indicates that the ticket is waiting for a user to take action.
Reassigned: Indicates that a link approval has been sent to another entity manager.
Rejected: Indicates that a link has been rejected.